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In other cases, you will be responsible for paying for your own shipping costs for returning your item. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

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We will respond quickly with instructions for how to return items from your order. If you need to return an item, please Contact Us with your order number and details about the product you would like to return. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price with NO restocking fees.

Any item that is returned more than 30 days after delivery.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

There are certain situations where only partial refunds are granted (if applicable) To complete your return, we require a tracking number, which shows the items which you already returned to us. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it.

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If you have any questions regarding shipping or want to know about the status of an order, please contact us or email us at may return most new, unopened items within 30 days of delivery for a full refund.

If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). You will be able to track your package at all times. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. Shipping method varies depending on what is being shipped.Īll orders are shipped with a tracking number. This period excludes delivery times, which depend on your geographic location. The usual time for processing an order is 24 hours (business days), but may vary depending on the availability of products ordered.

Packages are shipped from Monday to Friday.

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offers FREE SHIPPING everywhere in the United States for ALL orders.

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